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EIDUL FITRUN 2025
Frequently Asked Questions (FAQs)
Q: What is the main purpose of this event? A:The main purpose of Eidul FitRun 2025 is to help you regain your running motivation and fitness after Ramadan. Designed as a Syawal-themed casual challenge, this event is open to runners of all levels — whether you're just getting started or looking to ease back into your routine. Join with family and friends to stay active and celebrate the spirit of Syawal in a fun and healthy way!
Q: When will I receive my kit? A: Items ready: 17th May 2025 Delivery schedule: Starting 23 May 2025 onwards. Delivery is prioritized for individuals who complete the challenge first. A tracking number will be sent to you via email. Should you fail to complete the challenge, your kits will be scheduled to be dispatched after 1st June 2025 onwards.
Q: When will I receive my e-bib A: You will receive your e-bib shortly after you had done with the payment within 24 to 48 hours. After that, you will receive and download it from your email. NOTICE: You are not required to wait for your e-bib to start run. You can start running as soon as you have made your purchase and submit thru the prepared platform.
Q: How do I record my virtual run activity? A: If you are new to virtual run, here's how to do it. You can record your run using any GPS-based tracking app or smartwatch. Here’s how: (a) Using Strava, Garmin, Nike Run Club, or Other Running Apps: > Start your run with the app. > After completing your run, take a screenshot showing your distance, time, and date. > Submit the screenshot to the submission form. (b) Using a Smartwatch (Garmin, Coros, Apple Watch, etc.): > Sync your run data with Strava or take a screenshot of your activity summary. > Upload the proof to the submission form. (c) Using a Treadmill: > Take a clear photo of the treadmill screen showing the completed distance and time. Ensure the date is visible in the photo (if possible, include a watch or phone screen showing the date).
Q: How to submit my virtual run activity? A: You can submit your run by uploading your activity proof through the provided Google Form link. If you are using Strava, Garmin, or any running app, submit a screenshot showing the date, distance, and time. For treadmill users, a clear photo of the treadmill screen displaying your run details is required. Make sure to submit before the deadline to ensure your run is counted! Please select "Submit My Run" on the navigation bar to submit your run.
Q: Can I buy the event kit without participating in the run? A: You can do so separately for RM69 (extra RM10) for all categories, not including postage costs thru WhatsApp +60136012319, however you are not entitled for lucky draw. We highly encourage participating in the event itself. Not only will you receive the t-shirt, but you'll also benefit from the exercise and get fit during Hari Raya celebration.
Q: What if I am unable to finish the run or choose not to start the challenge? A: The items you receive will depend on the registration package you chose. Free gifts are generally not included, and if medal stock is limited, you may not receive one. Your parcel will also be shipped after the event concludes, making it among the last to be delivered.
Q: Can I cancel my purchase? A: Yes, you may cancel your purchase within 48 hours after you made payment. You are required to email admin@eidulfitrun.com and put the title "REQUEST FOR REFUND/CANCELLATION' and state your request in the email.